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Come Visit us at the All for One Marketing Summit in NYC!

Easypurl.com is pleased to announce our upcoming attendance at the “All for One Integrated Marketing Summit,” a regional conference for direct marketers taking place in New York City June 20-21.  This conference brings in direct-marketers from all over the Northeast looking to optimize their marketing strategies – we’ll be at Booth #208 discussing the advantages of personalized cross-media marketing.

Like any good company attending a trade show, we’ve been very active in pre-show marketing. This week, we’re sending out direct mail pieces to registered show attendees, each containing a PURL and variable QR code.  Those who visit their PURL or QR code and register will have a customized Easypurl.com hat waiting for them at our booth.  Pretty cool, right?

It’s not too late to register for your free hat.  Just go to Registernow.AllForOne.Easypurl.com

If you have any questions, you can contact us at info@easypurl.com.

We hope to see you there!

SWOT Analysis Of Direct Mail

A  SWOT analysis breaks down the Strengths, Weaknesses, Opportunities and Threats facing an industry or organization.

Strengths and weaknesses are inherent to direct mail. Opportunities and threats are external, and companies have no control over them. The key is to leverage your strengths to cash-in on the opportunities, all the while overcoming threats.

To summarize this chart, Direct Mail is neither dead nor dying. Its personal quality, high conversion rates, and the fact that people like receiving direct mail make it an indispensable part of direct marketing for the foreseeable future. However, rising costs, falling budgets, federal regulations and changing consumer preferences mean that the volume of direct mail has been reduced and will continue to decline, which will be supplemented by additional email, mobile and other new-media  initiatives. Still, direct mail remains the most effective way to engage with the vast majority of American consumers. And, contemporary direct mail is equipped with cross-media tools such as PURLs and QR Codes to connect it to the Web and make it measurable.

If anything, direct mail is more valuable today than ever. It’s saved for the most crucial campaigns, and when it is implemented, various new media tools are added-on to make it as effective and measurable as possible.

Notes:

1: Majority of Americans prefer to receive product announcements via direct mail. Read more here.

2: Read more about CAN-SPAM here.

3: Read more about the “Do Not Email Registry” here and here. Click here for an example of  a No Catalog movement.

We're Launching Easypurl.com 5.0 with Mobile Marketing At Graph EXPO!

Graph Expo 2010 LogoThat’s right… another year, another Easypurl.com appearance at Graph Expo – the nation’s premier event in Graphic Arts & Communications industry. This year at Graph Expo Easypurl.com is extremely excited to unveil Easypurl.com 5.0, the latest version of our industry-leading Cross-Media Marketing Platform.

For those attending the show, stop by booth #214 to check it out. The new version of Easypurl.com offers SMS (text) messaging, QR Codes and Mobile-Optimized Landing Pages – all accessible with the click of a mouse.

With this new release, marketers who are new to Mobile Marketing can take advantage of the exciting channel with minimal time, effort and money spent. The three tools are the easiest and most effective way for any marketer to integrate Mobile Marketing into their marketing mix or service offering.

We can go on about this, but we’d rather you see it for yourself.

Visit us at both #214 at Graph EXPO 2010 from October 3-6 in Chicago. Walk-in for a demo or to sign-up for a FREE trial.

We hope you are  excited to check out our latest release in Chicago this October.

How can you not be? Version 5.0 is stuffed with more goodness than a deep-dish pizza. (Deep-dish…Chicago…get it?)

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What Is PixelPURL?

Never lose track

PixelPURL is a special proprietary Easypurl.com tracking technology that enables companies to use PURLs and monitor visitor behavior on third-party websites.

Earlier, we spoke about how a PURL Redirect lets PURL visitors be redirected back to a marketer’s website, rather than to an Easypurl.com hosted Landing Page. That was cool, right? The PixelPURL makes the PURLRedirect even cooler.

Normally, after each visitor is redirected to any place other than an Easypurl.com hosted Landing Page, we know we sent the visitor there, but we don’t know what happens afterwards. This leaves the question – how can we track visitor behavior on sites that are not hosted by us? Answer – PixelPURL.

PixelPURL especially useful in situations where the customer requires a campaign to use its (the company’s) own Landing Pages and not an Easypurl.com hosted Landing Page to capture their Web responses.

For example, many catalogers have their own e-commerce websites that are tightly integrated with order processing and fulfillment systems. As such, all their orders must take place on those sites.

Customers like these may still want to use PURLs to improve their marketing campaigns, but cannot not use externally hosted Landing Pages. Nevertheless, they want the ability to track beyond just PURL visits. They want to track how many of those PURL-visitors actually go on to make sales. This creates an problem, right? Wrong.

Usually, this requires a time-consuming, expensive and imprecise process called “matching back,” where the list of PURL-visitors is compared against a list of orders that takes place elsewhere. In general, most direct marketers have in fact created some kind of match back system to properly re-classify Web orders to their channel of origin, though this process is not very popular because it is both complicated and inexact.

Well, those days are finally over… So say good-bye to the dreaded match back, and hello to PixelPURL. With PixelPURL, Easypurl.com creates a special proprietary tracking pixel for the campaign that the customer places on the “thank-you” page (the final page that appears after an order is processed) of their e-commerce website. When this page loads, the pixel fires and alerts Easypurl.com not only that an order has taken place, but also by whom. As such, using the PixelPURL Easypurl.com tracks visitor behavior from the initial PURL-click, through to order completion. This information is reported back to Easypurl.com in real time, and displayed in the Reporting Dashboard along with PURL visitor data. Problem solved.

For something that accomplishes so much, it’s sinfully easy to implement.

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Security Pages – Boon Or Bane?

A security page is an extra security measure that can be incorporated into a marketing campaign. It is added between a PURL and a landing page.

Do you need it?  The answer is long-winded, and there is no right or wrong here. Read on.

Normally when a user types in a PURL, he/she is sent to what we call a Landing Page, which usually contains both personalized and offer-specific content. Depending on what information can be gleaned from the mailing list (data file), elements on the page can be personalied to a high degree.

Landing Pages for PURL campaigns containing response forms (Web Forms), for example, usually feature some or most of the forms fields pre-filled with information.

A Security Page adds a step to this process. Instead of being directed straight to the Landing Page, visitors arrive at a page where they are requested to input a special code or password. The Security Code is usually some information that is usually either printed on the mailing piece (or in the email, text, etc), or else references something that the person should know (such as an email address, date of birth, etc). Once entered correctly, the visitor is then redirected to the Landing Page.

So should you or shouldn’t you add a security page between a PURL and a landing page? That’s like choosing between an apple and an orange, right?… ignore that analogy. What we’re saying is that, it depends.

Uses for security pages:

  • Adds an extra layer of security – Despite the fact that Easypurl.com’s Landing Pages are all 100% secure (https) and encrypted with 128-bit encryption, for certain campaigns that involve sensitive customer data such as social security numbers or personal financial information, many consumers feel safer if access to their Landing Page is protected by a password. Adding a Security Page helps keep that information locked down. Better safe than sorry.
  • Duplicate management – There are two ways to deal with multiple instances of people in your list with the same name, or “soft dupes.” The first way (and Easypurl.com’s default mechanism) involves appending the PURLs with a random integer at the end (eg, JohnSmith.Easypurl.com, JohnSmith71.Easypurl.com, etc). It may be inelegant, but it’s easy and effective. The other way involves using Security Pages combined with a unique security codes. Using this method, duplicate PURLs are all generated the same. Upon clicking on a PURL, users are first redirected to the Security Page, where they are prompted to enter in their Security Code. Upon entering in the correct Security Code, the visitor is properly identified and then directed to the appropriate version of the Landing Page. Assigning a unique code to each duplicate in your list allows each user to have an authentic and clean-looking PURL with their real names, without any risk of the same landing page being assigned to two people (or worse yet, the wrong person!).

Pros and Cons of Security Pages:

  • Extra security – Pro: Security pages beef up security to already secure landing pages, and this is a huge advantage for particular campaigns. Con: Any way you slice it, a security page is an added step to the process and might increase visitor drop-off rates and result in less than 100 percent pass-through rates for the campaign.
  • Duplicates Management – Pro: Security pages allow all duplicates in the list to have a PURL with their real names, instead of random integers being appended to their names. This way, the personalization aspect of the campaign is not diluted.  Con: Adds a step to the process.

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PURL Redirect – Lets Marketers Use Purls Without Landing Pages

Despite popular belief, it is not always necessary to use a hosted Landing Page with a PURL campaign. Easypurl Redirect lets marketers redirect PURL visitors to their (marketers’) websites, and still reap the powerful benefits of improved tracking and increased Web visitors inherent in this technology.

Yes, PURLs are typically used in conjunction with personalized Landing Pages. Not only is this the most effective way to use PURLs, but a huge part of their value proposition in the first place, as it leverages the ability to give the Web visitors a 1:1 (personalized) experience when they arrive online. But, not all companies who use PURLs want to take advantage of this feature. These companies want to use PURLs to direct more people online, and successfully track Web visitors; they just don’t necessarily need the Landing Pages to be hosted elsewhere.

There are many reasons why companies might want to use a PURL Redirect:

  • The company is looking for a quick and easy first step – a simple way to test out PURLs without having to create a new Landing Page
  • The company wants to take advantage of improved tracking /measurability and increased Web visitors – tangible benefits that are attainable by simply adding a PURL to a direct mail piece
  • In rare situations, a customer may need to use a pre-existing Landing Page they are hosting
  • The company has a complex system in place for capturing and routing leads (and orders) through its own system, and the process cannot take place elsewhere.

Whatever the underlying rationale, Easypurl.com has pioneered a new technology for marketers who want to use PURLs without hosted landing pages – called Easypurl Redirect.

This is how it works:

PURLS are generated the way they regularly are, through Easypurl.com. Using Easypurl Redirect, PURL visitors pass through the Easypurl.com system, where they are tracked, and then redirected back to the customer’s website.

Because they pass through the Easypurl system,

  • Visitors can be tracked
  • Marketers can enable email triggers to go out to the sales team or to customers
  • Important information can be passed along with that PURL visitor using an Easypurl query string.  As visitors go through the system, information is gleaned from the lists and is included with them. This means companies can often have pre-filled forms on their Web pages.

With Easypurl Redirect, which takes just minutes to set up, marketers can skip using hosted landing pages and still benefit from the tracking and personalization that PURLs offer.

Have your cake and eat it too.

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Email Marketing Tip #2: Saving Your Email From The SPAM, JUNK And TRASH Folders

Getting email delivered is actually more of an art than a science. There are many different Internet Service Providers (ISPs), and each one has its own set of rules interpreting what is legitimate versus SPAM. Up to 95% of all emails sent are blocked by various ISPs and are not delivered at all.

GET PAST THE ISPs:

Use a legitimate email marketing deployment solution – this guarantees that the ISPs have been notified that your messages are legitimate and that the IP addresses you are broadcasting from are not included in any blacklists. Using a legitimate service (like Easypurl.com) guarantees, at the very least, that the emails should make it through.

MAKE IT TO THE IN-BOX:

Steer clear of SPAM-words – Making it through the ISP’s checks is only part of the battle, however, because making it into the in-box (as opposed to the “bulk mail” or “SPAM” folders) and being opened drive the actual results of your campaign. The subject and content of your message determine whether your message not only makes it into the in-box, but gets opened. Using SPAM-words like “Hello,” “Free,” “Lose weight,” and “As seen on Oprah,” in your subject line increases your SPAM score. The complete list of SPAM words is available for free online. Try to ensure they are not included in the email body either.

Run your email through SPAM scoring software – Before sending out any email communication, run your message through SPAM-scoring software. There are many free and paid solutions available.

GET THEM TO READ YOUR EMAIL:

A killer subject line – A subject line can literally make or break an email campaign. Effective subject lines are usually short, relevant and catchy.

Easy to read = good results – Who has time to read long, wordy or boring emails? When composing your message, try to arrange it in such a way that it can be easily read and understood in a few seconds tops. Use multiple paragraphs, and be sure to include bullet-points and links.

Don’t forget the email “preview” pane – Most people now scan their emails in the email preview pane. To get them to open the message, you must grab their attention quickly, and with just the top part of the message visible.  For optimal results, make sure that all key aspects of your message – including the call-to-action – are visible in the preview pane.

Email Marketing Tip #1: What Is Whitelisting, And Do I Need It?

There are many factors that ascertain whether your emails actually get delivered into your audience’s in-box or get tagged as SPAM and end up being banished to cyberspace forever. Whitelisting is one of them. So what is whitelisting, and what other terms should you be familiar with if you want to begin offering commercial email marketing services?

  • Whitelisting. Some Internet service providers have whitelists that they use to filter e-mail to be delivered to their customers. ISPs receive requests from legitimate companies to add them to the ISP whitelist of companies. Whitelisting is essential to to running commercial email marketing programs, as it allows email messages from a specific sender to bypass spam filters. By using this service, a sender can be more confident that the messages have reached their recipients without being blocked, or having links or images stripped out of them. Without whitelisting, emails probably will not be delivered at all, especially if they are sent in bulk. Ultimately, whitelisting allow companies to reliably reach their customers by e-mail.
  • Email delivery rules. Getting the emails to deliver to the various IPSs is tricky business, as most have a unique set of rules for determining what is SPAM versus legitimate email communication. This means that your email provider must understand the various rules for delivering to the various ISPs.
  • Blacklists. Blacklists should be avoided at all costs. The main issue is, once you’ve gotten on a Blacklist it’s hard to get off. For this reason, it’s extremely important to work with an email marketing provider who will ensure your IP address stays off any/all blacklists (SBLs).
  • Throttling. No, this has nothing to do with driving a car. In email marketing, sending out email messages quickly is the name of the game. That being said, if the emails go out too quickly, ISPs will block them and prevent their delivery. In other words, commercial grade email software sends the messages out quickly, but not too quickly so as to prevent their delivery. This is called ‘throttling.’ A good broadcast service therefore ensures your emails are delivered at a high rate, but not too fast to ensure maximum deliverability.

If you want to offer commercial-grade email marketing services to your customers, you must partner with a company that includes all of the features we mention above whitelisting service. By partnering with a reputable email marketing solution like Easypurl.com, you’ve got your bases covered, as our email marketing module is robust and highly effective.

Do you need it? You decide.

img: Bruno Girin

Hey Non-Profits, Boost Your Fundraising With PURLs And Landing Pages

How can PURLs help non-profits raise more funds despite shrunken marketing budgets and declining response rates?

Non-profits send out direct mail throughout the year to boost membership and generate donations for their various fundraising initiatives. Money makes the world go round, and non-profits are no exception, as the mighty dollar is where the proverbial rubber meets the road.

Like most direct mailers, non-profits face the dual challenge of low response and conversion rates, coupled with a general lack of appeal for generic offers and messaging. To throw fuel on the fire, in recent years the market has become more competitive – the number of charities has increased and private giving has reduced – leading to shrinking membership bases and moribund revenues.

In this environment, there are simply more charities competing for fewer dollars – and this means non-profit organizations today need to market themselves more aggressively than ever. But, with less money coming in, their marketing budgets have shrunk substantially. How can they do more with less?

By integrating traditional marketing with the Web using PURLs, of course.

PURLs and personalized landing pages can help dramatically increase direct mail conversion rates, and provide an effective way to capture and track donations online. Here’s how:

  • Adding Personalized URLs to a printed piece improves effectiveness by incorporating personalization and improving measurability
  • Coordinating multi-channel personalized campaigns with emails, PURLs, and personalized landing pages increase campaign response rates
  • Special features like the “impulse shopping cart” have high conversion rates and offer an inexpensive, easy-to-use and better-performing e-commerce solution – giving non-profits a better mousetrap for capturing donations online
  • Unique up-sell capability available with cross-media campaigns – for example, if a person donates $50 during a campaign, you can automatically insert a default amount of $100 for the next campaign – leads to higher average donations
  • Viral refer-a-friend component can help a campaign grow exponentially at no extra cost
  • Access to deep analytics helps organizations understand how their audience responds to different messaging and calls-to-action
  • Cross-Media tools enable non-profits to run multi-channel campaigns across print, Web and mobile media
  • Integration with social media sites increases campaigns’ reach and efficacy

Do so much more with less.

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Podcast: Using Easypurl.com To Grow Your Business

In this interview with Digital Innovations Group, Easypurl.com’s VP of Client Services Devin Voorsanger discusses how agencies and marketing service providers can use Easypurl.com to grow their businesses.

Click Here To Listen