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Tag Archives: Cross Media Marketing

SWOT Analysis Of Direct Mail

A  SWOT analysis breaks down the Strengths, Weaknesses, Opportunities and Threats facing an industry or organization.

Strengths and weaknesses are inherent to direct mail. Opportunities and threats are external, and companies have no control over them. The key is to leverage your strengths to cash-in on the opportunities, all the while overcoming threats.

To summarize this chart, Direct Mail is neither dead nor dying. Its personal quality, high conversion rates, and the fact that people like receiving direct mail make it an indispensable part of direct marketing for the foreseeable future. However, rising costs, falling budgets, federal regulations and changing consumer preferences mean that the volume of direct mail has been reduced and will continue to decline, which will be supplemented by additional email, mobile and other new-media  initiatives. Still, direct mail remains the most effective way to engage with the vast majority of American consumers. And, contemporary direct mail is equipped with cross-media tools such as PURLs and QR Codes to connect it to the Web and make it measurable.

If anything, direct mail is more valuable today than ever. It’s saved for the most crucial campaigns, and when it is implemented, various new media tools are added-on to make it as effective and measurable as possible.

Notes:

1: Majority of Americans prefer to receive product announcements via direct mail. Read more here.

2: Read more about CAN-SPAM here.

3: Read more about the “Do Not Email Registry” here and here. Click here for an example of  a No Catalog movement.

Easypurl.com at DMA:2010 – Visit us at Booth #2420

After unveiling Easypurl.com 5.0 at Graph Expo this past week, we’re moving on to San Francisco to showcase the latest version of our direct marketing platform – did we mention it has a new and enhanced Mobile Marketing Module? – at the DMA:2010. If the reaction at Graph Expo is anything to go by, we think it will be a huge hit at the DMA as well.

In fact, we’ll go so far as to say that stopping by to visit Easypurl.com will make your entire DMA:2010 visit worth it.

Visit us at booth #2420 to view a demo or to sign up for a free trial.

We're Launching Easypurl.com 5.0 with Mobile Marketing At Graph EXPO!

Graph Expo 2010 LogoThat’s right… another year, another Easypurl.com appearance at Graph Expo – the nation’s premier event in Graphic Arts & Communications industry. This year at Graph Expo Easypurl.com is extremely excited to unveil Easypurl.com 5.0, the latest version of our industry-leading Cross-Media Marketing Platform.

For those attending the show, stop by booth #214 to check it out. The new version of Easypurl.com offers SMS (text) messaging, QR Codes and Mobile-Optimized Landing Pages – all accessible with the click of a mouse.

With this new release, marketers who are new to Mobile Marketing can take advantage of the exciting channel with minimal time, effort and money spent. The three tools are the easiest and most effective way for any marketer to integrate Mobile Marketing into their marketing mix or service offering.

We can go on about this, but we’d rather you see it for yourself.

Visit us at both #214 at Graph EXPO 2010 from October 3-6 in Chicago. Walk-in for a demo or to sign-up for a FREE trial.

We hope you are  excited to check out our latest release in Chicago this October.

How can you not be? Version 5.0 is stuffed with more goodness than a deep-dish pizza. (Deep-dish…Chicago…get it?)

img: wikicommons

Become A Trade Show Success With Cross-Media Marketing

Salespeople love trade shows. Trade shows offer a great excuse for leaving the office for a few days, traveling to a cool new city, meeting lots of new people, along with ample networking soirees at swanky restaurants and nightclubs, and the chance to spend valuable face-time with important clients.

Marketers, on the other hand, fear trade shows. Why? Because trade shows mean lots of work… There are brochures to proof and print. There are booths to design and order. There are a million small details like business cards, hotel reservations, plane tickets and such to coordinate… and we haven’t even mentioned pre-show marketing, as visions of empty booths with tumbleweeds blowing by keep marketing managers up at night.

Unfortunately, we can’t help set up your booth or get your brochures to the floor on time. You’ll need to take care of that yourself. What we can offer, however, is the best solution since sliced bread for driving traffic to your booth, and ensuring your salespeople not only leave the show with bucket loads of red hot leads to follow up on, but provide your marketing team with a system for better and more efficient follow-up after the show ends.

TRADE SHOW SUCCESS WITH CROSS-MEDIA MARKETING TOOLS – 3 EASY STEPS WITH EASYPURL.COM:

1. THE OFFER: Create a great offer persuasive enough to get your audience to enter their information and RSVP to meet you at the show. Send the offer to your audience through an email or direct mail piece containing a personalized invitation and a Personalized URL (PURL). Using this approach, you leave for the show with dozens of meetings already set up with the hottest prospects around. You can even include some survey questions on the Landing Page to help data mine and pre-qualify the leads before you meet with them.

As the day of the event approaches, you can send out email or text (SMS) triggers to those who RSVP’d, reminding them of the meeting they scheduled and giving them vital information on how to locate your booth. These reminders will boost your booth traffic substantially. It’s even possible to personalize these messages or make them appear to come directly from a salesperson, as opposed to being part of a mass broadcast. And as we all know, personalization drives results.

At the show’s conclusion, you can then broadcast mass follow-up emails to the show leads, thanking them for stopping by and reminding them of the great offer you were running. This guarantees that all of your valuable leads get followed up on, and keeps your company top of mind.

2. THE EXECUTION:

Personalized URLs: Include Personalized URLs in the email or direct mail that you send to your audience a few weeks before the event. John Smith will find it hard to resist clicking on a link that says johnsmith.easypurl.com. With Easypurl.com you can create, launch and track PURLs with the click of a mouse. If you wish to send out emails, you can use Easypurl.com white-listed email broadcast engine to send out personalized emails containing PURLs.

Custom Landing Pages: Clicking on the PURL directs the visitor to a custom Landing Page. Use Easypurl.com’s revolutionary Template Gallery to create Landing Pages that suit your brand, business and industry in a few minutes flat.

Easypurl.com RSVP Forms and Surveys: On the Landing Pages, include an RSVP Form that visitors must fill out to set up a 1:1 meeting a the show. If you want to gather more information, you have the option to ask the visitors a few questions using a Survey Form.

Email and SMS Triggered Follow-Ups: Now that you have your prospective visitors’ information, use Easypurl.com’s Marketing Automation Tools to send them reminders to visit your booth a few days before the event and the day before the event.

3. THE FOLLOW-UP: Use the Email and SMS Triggers to follow up with your visitors after the event. Easypurl.com Marketing Automation tools let you set-up thank you emails to go out to your trade show visitors the day after the event.

Okay, now get some sleep.

Stay In Control With Easypurl.com Marketing Automation Tools

Question: What’s better than a flawless marketing campaign?

Answer: A flawless marketing campaign that runs itself automatically while you sleep.

We’re talking about setting up email and SMS triggers at key points in your campaigns, to various segments of your list, to remind, respond and follow-up with your audience throughout the entire campaign life-cycle. We’re talking about Marketing Automation tools.

With Marketing Automation tools like Easypurl.com, you can set-up triggered communications so an email or SMS (text message) is delivered to your audience each time they respond, or fail to respond, to your message. This way, you never lose control of your campaign, and squeeze out the best possible results from your data.

Here are the various kinds of Marketing Automation Triggers available within Easypurl.com’s Cross-Media Suite:

  • USPS Delivery Trigger: Sends out a personalized emails based on delivery confirmation of a direct mail piece to your audience. This trigger leverages Postal Tracking technology with Intelligent Mail Barcodes, which gives you incredibly accurate data on when each mail piece is actually being delivered in-home. Use this trigger to deliver a powerful one-two marketing punch across two channels – direct mail and email – in a coordinated manner. Or, send our email alerts to your phone bank to coordinate your cold-call efforts.
  • Visit Trigger: Schedules a personalized email or SMS delivery when recipients visit a landing page or website. This trigger can be set up to broadcast immediately after the visit, or minutes or hours later to mimic a salesperson’s follow-up. Triggers can also be sent to a sales team for immediate follow-up activity.
  • Non-Visit Trigger: Triggers a personalized email or SMS if recipients fail to visit a Landing Page or website. This trigger is a great way to generate extra PURL visitors. Don’t forget, many consumers respond the second time they see a promotion.
  • Response Trigger: Sends out a personalized email or SMS when recipients respond to a message by filling out a form or survey. This trigger can also be used to deliver the sales team the lead information on a silver platter, and in real time. Remember, the hotter the lead the quicker it needs to be followed up on.
  • Non-Response Trigger: Sends out a personalized email or SMS to recipients who did not respond to a message. In direct marketing, just because they didn’t respond the first time doesn’t mean they weren’t interested… so try, try again!

Marketing Automation tools help increase response rates by delivering the right message, at the right time, to the right recipient. Try them!

img: abbynormy

Definitions: Cross-Media Marketing And Multi-Channel Marketing

Over the past few months here at the Easypurl Insider we’ve been exploring the world of cross-media, mostly discussing specific technologies and how they can be applied to make your marketing initiatives more effective… things like QR codes, Postal Tracking with IMBs, PixelPURL, etc. All of these cool and interesting technologies fall under the general umbrella of Cross-Media Marketing tools.

This begs the question, however, “What is Cross-Media?” For many marketers, Cross-Media has become synonymous with the collection of technologies and tools found in the Easypurl.com Platform, such as Personalized URLs, Landing Pages, QR Codes, Email, and so on.  This is correct. But you’ve probably also heard the  term Cross-Channel, and Multi-Channel. So what’s the difference? Is there one?

Here are some answers:

CROSS-MEDIA (OR CROSS-CHANNEL) MARKETING CAMPAIGNS

A cross-media campaign (or a cross-channel campaign – they mean the same thing) is one that connects one medium to another. For example, slap a Personalized URL on a direct mail piece to connect the print medium to the online medium, namely the Internet – and voilà, you’ve got a Cross-Media campaign.

Here are some basic attributes shared by all Cross-Media Campaigns:

  • Recipients are communicated to using one channel (usually a traditional channel, such as direct mail, a space ad, a billboard, etc.), and are given a response option that uses another channel (the Internet).
  • Various Cross-Media technologies – such as PURLs, GURLs, QR Codes and IMBs – are integrated into the marketing message to enable personalization, sophisticated tracking and data capture.
  • Response data are c0llected in real-time and displayed 24/7 using a Web-based Reporting Dashboard, providing measurability and quantifiable ROI.

MULTI-CHANNEL CAMPAIGNS
A multi-channel campaign is quite literally the act of marketing simultaneously across different channels.  That is, a marketing campaign launched across two or more of the media – print, Web, television, radio – at the same time.

  • In such a campaign, the concurrent communications reinforce each other, as consumers are bombarded by messages across various channels.
  • For a multi-channel campaign to succeed in today’s multi-channel environment, it must however include a Cross-Media solution. Cross-Media tools are what allow audiences to respond to a marketing message, bridging the chasm between two distinct channels. Without them, a multi-channel campaign is dead in the water,  because there is no way for audiences to interact and act in response to the campaign, and campaign data and reporting are severely hampered.

img:Willy L

Podcast: Using Easypurl.com To Grow Your Business

In this interview with Digital Innovations Group, Easypurl.com’s VP of Client Services Devin Voorsanger discusses how agencies and marketing service providers can use Easypurl.com to grow their businesses.

Click Here To Listen

Why Colleges And Universities Are Adopting PURLs & Landing Pages

Columbia University

Colleges and universities run lots of marketing campaigns throughout the year to reach out to alumni and prospective students. In fact, higher education institutions count among the nation’s most aggressive and prolific direct mailers, plastering the world with admissions and fund raising initiatives, year in and year out.

Like all traditional marketing initiatives, however, their campaigns suffer from typical issues affecting direct marketers in other verticals, namely declining response rates, poor measurability, and non-existing or ineffective Web response options.

Like all traditional marketing initiatives, it’s time for higher education marketers to upgrade their campaigns and bring them into the 21st Century. Namely, they need cross-media tools.

Let’s take a look at some common initiatives conducted by higher education marketers and see how they might benefit from cross-media tools:

Alumni department

  • Alumni Departments are responsible for marketing to the institution’s alumni network in order to generate donations, as well as to conduct opinion surveys. They do this by sending out loads of direct mail and banging out calls by the thousand. Anyone who’s graduated from a college or university can certainly attest to the prolific nature of their outreach. Being successful means cutting through the clutter, and engaging former students on a 1:1 basis. This can be accomplished by personalizing marketing communication for every person on their list – by using class photos, school league names, and profile information like name and graduation year. This is where the power of Easypurl.com’s personalization engine can come in handy, enabling you to send out marketing communications that literally stand out in the crowd.
  • Let’s face it, it’s no secret that colleges and universities have been slow to adopt the latest and greatest in technology. For this reason, most institutions don’t have ecommerce capabilities, and their alumni departments can only accept payments over the phone. Even if they do have some sort of shopping cart, more likely than not  it has a high abandonment rate, meaning that few visitors actually complete the check-out process.  With Easypurl.com cross-media tools, you can deliver a better mousetrap. Using Easypurl.com it’s easy to drop in a special impulse-purchase shopping cart for on a secure Landing Page. This way you can begin accepting payments instantly, with a shopping cart that coverts like it’s going out of style. Problem solved.

Admissions department

  • Admissions departments are tasked with generating sufficient applications to the institution not only to make the process competitive, but also to give the selectors enough applications to choose from to ensure the eventual student body meets their expectations. To accomplish this, the admissions department sends out heaps of direct mail to prospective students across the country. Why direct mail? Because it not only works the best, but is the only way to reach out to most prospective students in the age of CAN-SPAM. The only problem is that mixing teenagers with traditional media is like fitting a round peg in a square hole – not an easy fit. In other words, beware ye who attempts to send out direct mail without a Web response option (or component) to a teenage audience. How do you connect your direct mail to the Web? You add PURLs! As an added benefit, you can use the PURL Landing Page to capture an email address once a prospective applicant has been driven online.  Once you have the email, the potential applicant can be marketed to moving forward using email alone, which is more cost effective.

PURL As a Personal Web Page

This idea is a little more out there, and may take some thinking about before it makes sense. Some innovative higher education institutions are now beginning to issue their newly-arrived freshmen class a Personalized URL upon arrival in the program. By visiting this Personal Web portal, students can check out their class schedule, review intramural programs, or even sign up for clubs and events. Essentially, the PURL becomes the student’s primary online interface with the institution. As the student progresses through the program, the PURL is updated with new content. It’s possible to run surveys, present coupons for local businesses, and even issue rewards points for certain activities that can be redeemed around campus.  Think about how much easier and cheaper a PURL is to create, edit and update, than an tens of thousands of individual Web pages.

img: Columbia.edu

Top-10 Reasons Your Business Needs Cross-Media Services Now!

If you’re a Print Service Provider, Marketing Firm or Agency and you’re still wondering why you need Cross-Media (Seriously? What is this, 1995?), you should read through this post quickly, and pick up the phone and contact the leading Cross-Media software vendor (cough…Easypurl…cough) right away.

So, here it is… The top-10 reasons your business needs Cross-Media Services now:

  1. Cross-Media tools make direct marketing more effective by incorporating personalization and improving measurability.
  2. Adding Cross-Media to your service portfolio accelerates your transition to a marketing solutions provider.
  3. Being a Cross-Media service provider lets you engage with your client’s marketing department as opposed to the print purchasing or procurement department.
  4. It adds an interactive component (the Web) to your existing service offering.
  5. Cross-Media services connect print to data, and open the door to relevant marketing discussions.
  6. Tools like Personalized URLs and customized landing pages can be used to market yourself more effectively.
  7. A Cross-Media service-suite adds high-margin services like Personalized URLs, Intelligent Mail Barcodes (IMB), Landing Pages, etc. to your business.
  8. It also opens doors to new relationships and enables you to reach out to a wider customer base.
  9. Adding Cross-Media lets you grow your business without changing your business model, purchasing new hardware or hiring additional staff.
  10. Your customers are looking for it.

Okay? Now, go! go! go!

img: wikicommons

An Idiot's Guide to Setting up a Cross-Media Project

Road SignOkay, so you’ve sold your first Cross-Media Campaign. Great. So now what? We know, this is new to many you. If you’re a printer, there’s a good chance you’ve never done anything like this before. Before you panic, however, here are several  things to keep in mind  that should make this process a breeze.

1: Domain. We know this item sounds self-explanatory, but every Cross-Media campaign needs a domain name. Moreover, failing to secure or at least to decide on a domain name early on can lead to major issues later. Who’s going to provide one, you or the client? If you need to pick one up, no worries – domains can be purchased for approximately $10 per year each. Once it’s acquired, have you pointed it correctly? Has it been tested?

2: Mailing List. This one probably sounds pretty obvious too, but every Cross-Media campaign with Personalized URLs does in fact need a mailing list. Moreover, a clean list is a requirement of every successful Cross-Media campaign. Since nothing can sink a campaign quicker then an outdated or inaccurate list, definitely take the time to make sure you’re using a good one. If your client’s providing the list, find out where the data is coming from, how old it is, has it been cleaned, is the data accurate, etc. If the list is email, make sure you or your client has permission to mail to the list, because CAN-SPAM compliance is serious business.

3:  Creative. Not overly confident in your team’s creative prowess, or their ability to craft a stunning offer? Well, before you start stressing out, first determine who’s going to handle the creative. Why is this important? Because you might just discover that your client actually prefers to design the Landing Pages, and simply hand you the artwork on a silver platter, ready to go. Problem solved.

4: Workflow. Figure out the campaign’s workflow by working backwards from the objective. What do we mean? Well, if the campaign is e-commerce, it will obviously require a shopping cart form. If you’re running a survey, at least one survey page will be required, and so on. What we’re getting at here is that you need to determine the number of pages and page types that are required in order to make the campaign a success. A clear, well thought out workflow is essential to a successful project.

5:  Template-based vs. custom project. Easypurl.com gives you more than 80 built-in Templates you can pick from as a starting point. Templates come in various page numbers (one-, two-, three-, and four-page workflows), organized into various color arrangements, and with different page variations. Given this wide selection, chances are pretty high that one of them will fit the bill. If not, then that’s okay. All this means is that you’ll be required to design a custom template, which brings us to the next question below…

6: Design Tools. Are you a pre-press or graphic designer with a print design background? Or are you a web-designer who loves to code? Regardless of your background or skill level, Easypurl.com has a design tool just for you. Those without HTML knowledge, or who simply prefer not to see code (this blog’s author falls into this category), should use the Canvas Designer, which is a WYSIWYG [What You See Is What You Get] and requires no HTML knowledge whatsoever to build great looking Landing Pages. On the other hand, for geeks who love to code, we suggest using the Template Designer, which plugs into both Adobe’s DreamWeaver and Microsoft’s FrontPage. Click here for more information on available design tools.

7: Data. No, we don’t mean the list – that’s covered in point #1. What we’re referring to here is the actual reporting data, or results – where the rubber meets the road in a marketing campaign. Who is going to get the data, and how? Will you provide you client with the Reporting Dashboard, or will you need to send them periodic reports? Should you set up some email alerts to send the lead information to your client’s sales team? These are all questions you should ask your client before the campaign launches.

img: ktsmpo.org